FAQ

SIMILAR PRODUCTS

Is TRIMBOX a kind of 'saving device'?
Our answer to this question is absolutely not. TRIMBOX doesn't have a function of decreasing the electrical energy consumption. TRIMBOX prevents the defects of the devices, thus controlling the failures in production and services; it provides a significant amount of saving on expenses and losses such as maintenance and repair, new device purchase and job loss. When viewed from this aspect, the economic contribution that it can provides to your company is huge.
Is there any similar device of TRIMBOX?
TRIMBOX is unique both for being patented and also with its inarguable superior characteristics in respect to the devices, which are globally regarded as similar. TRIMBOX has no equivalent.
Do surge protectors and the like do the same job?
Surge protectors are products, which remove excess loads by transmitting them to the earth. In the systems, ground connection should be done very well and it should be maintained and measured periodically. Otherwise it can lose the ability to transmit excess loads to the earth. Surge protectors don't have the feature of voltage-limiting. Their cartridges should be changed after being turned on. TRIMBOX prevents excess load formation in the systems. While doing this job, it has no dependence on ground line, etc. It functions perfectly even in installations without ground line. *TRIMBOX removes sudden high voltage impacts without blowing the fuse and also by maintaining the continuity of energy. Trimbox is short circuited in cases of lightning and transformer explosion, opens the fuse, cuts the energy. Although it gets damaged, it protects your system definitely. The reason why there is ground connection in TRIMBOX is to ensure protection in cases of phase-contact to ground phase, neutral failure, phase giving to the neutral line by mistake. Even if Trimbox doesn't need ground connection while preventing over voltage formation, grounding is a very important connection in the electrical installations and we highly recommend you to do that.
Don't regulators or uninterruptible power supplies perform the same action?
There is found a variac system inside the regulators. This can be considered as a single-wound smart transformer. When the voltage is low, it can increase the voltage and when it is high, it can decrease it. But regulators can't prevent strong impacts such as lightning and transformer explosion and they may get damaged themselves. They don't have neither the chance to interfere the spikes, which are called 'Peak' and expressed by nanoseconds. Even if the uninterruptible power supply has a very developed structure, it is in need of protection too. You can protect these devices by TRIMBOX.
What do you think about the use of C type surge protectors in the secondary panels?
Trimbox operates in accord with whichever switch material in the panel. But when there is one Trimbox, there is no need for a C type surge protector. Because Trimbox has the strength of B-class surge protector and has the sensitivity of D-class surge protector (B-class surge protector transmits an impact of 125 kA-1kV to the earth, Trimbox absorbs an impact of 20kA-15kV. D-class surge protector transmits an impact of 6 kA-1kV to the earth in 10 nanoseconds, Trimbox absorbs an impact of 20kA-15kV with the precision of 10 nanoseconds. Note: Since surge protectors transmit to the earth, they can provide the mentioned features in case ground resistance is of desired value, when they performed their duty, their inner circuits should be changed. Trimbox doesn't perform its duty dependently on the earth, even if there is no grounding, it absorbs the impacts with the same sensitivity and strength, when it performs its duty, if it gets burned, it can be changed free of charge only once. It demonstrates that Trimbox is not single-use only).
How does Trimbox work?
TRIMBOX protects your installation and devices at sudden high voltage impacts, expressed in microseconds; it removes the risks of fire outbreak due to electric contact dependent on this. Well, how does TRIMBOX perform this duty? When there is high voltage, TRIMBOX prevents over voltage formation in the network without cutting electricity or the need for grounding. It sends always the right voltage to your installation and devices. TRIMBOX performs this action in a very short time as fifty nanoseconds and thus it definitely prevents your devices from being damaged. The special chemical cover, which is included in TRIMBOX's patented design, protects the parts forming TRIMBOX against heating, it cuts their contact with oxygen and prevents them from burning, it removes the fire risk by preventing arc formation. TRIMBOX cuts over 275 volt for 220 volt and over 420 volt for 380 volt (All electrical and electronic products, which are produced in accordance with the global standards, work without problem until +55 volt.)
Do you have test reports about lightning, performed at accredited laboratories?
The first TSE certificate to be given to the inventory products belongs to Trimbox by the reference number of TSE-BDS-0001-1. It is certificated by TSE. Since the tests are type-tests, we don't have the possibility to feature video footages. But we have them in the videos.

TECHNICAL QUESTIONS

Should three-phase Low Voltage Impact Protectors of TRIMBOX be mounted at the output of three-phase group fuse?
Three phase Low Voltage Impact Protectors of TRIMBOX should certainly not be mounted separately at single phase fuses. It should be mounted at the output of three phase group fuse, three phase residual current device or three phase Compact Circuit Breakers properly. Contrary executions are connection error.
Trimbox blows the residual current device continuously. What is the problem?
This problem may be faced in the systems, where the ground-line is problematic. This problem doesn't originate from Trimbox, but it originates from ground-line. It ensures manifestation of the current problem. If it is impossible to fix the ground-line, a temporary solution is provided by not making the ground connection.
In case of phase-phase is given to the network instead of phase-neutral, how does TRIMBOX react?
It activates the residual current device or fire protection relay in the mains. As for the industry, it opens the fuse, which it is connected to by trip coil. While doing this, it doesn't get damaged, the system neither, if there is no residual current device, fire protection relay or trip coil in the system, or if they are out of order, then it gets damaged itself and protects the system by opening the fuse.
Does TRIMBOX provide a solution against low voltage?
TRIMBOX doesn't respond to low voltage. Under voltages don't cause printed circuit-cards to be burnt. This is a misperceived situation. Low voltages can only cause engine burn in systems with engine. Phase protection relay should be used in order to prevent this. But phase protection relay can create an impact, since it switches off. TRIMBOX is needed again in order to get protected against these impacts.
What is the reason for mounting one TRIMBOX for each machine in the factories?
In factories, beside the external factors such as lightning and transformer explosion, spikes caused by operating machines inside the plant create a big problem too. Since industrial machines create wide electromagnetic areas, their induction becomes big too. In turn they create huge voltage impacts during take-off starting and electrical switching. These impacts cause the printed circuit cards of the plant's machines to get damaged often. Thus, separate mounting should be made for each machine for industrial machines.
How many pieces of TRIMBOX should I use?
In the houses: One TRIMBOX for each apartment should be used. We suggest also putting all TRIMBOXs in the apartments under protection by mounting one TRIMBOX on the main power inlet of the buildings. In the offices: It is sufficient for the offices to mount one TRIMBOX on the main power inlet (except for special cases). In factories: One piece of TRIMBOX should be used for each machine in the factories. We suggest also putting all TRIMBOXs in the machines under protection by mounting one TRIMBOX on the main power inlet of the factories.
In case of use at panels without residual current circuit breaker, is auxiliary equipment needed?
It doesn't need any auxiliary equipment other than a cable. It is shunted in the system until 1000 A circuit breaker.

GENERAL QUESTIONS

Which kind of benefits does TRIMBOX provide?
It provides economic contribution to the industry. *It prevents failures of printed circuit cards and devices, which are caused by spikes.*It avoids deactivation of machines because of failures, it ensures the continuity of production. *It provides savings in maintenance and repair costs in significant amount. It provides economic contribution to the house and office users. *It prevents failures resulting from spikes.*It protects your devices from voltage impacts and thus it ensures them to complete their economic lives. * It avoids voltage-induced problems to be kept out of warranty cover. No voltage-induced failure is seen in a house or an office, where a TRIMBOX is mounted; your devices are kept under warranty. It prevents security holes. *At places where high-end security is needed, in case power supply gets damaged because of transformer explosion or stroke of lightning, etc., monitor systems, alarm systems and access control systems can be disabled. In such cases TRIMBOX removes security holes.
Can we notice voltage drops-rises?
Most known example of voltage drops and rises is throttling and opening of the lamps. But there may come tens of big invisible impacts from the network within a second. In other words, even if the lamps throttling and opening can't be noticed, voltage impacts may exist.
Is TRIMBOX a kind of 'saving device'?
Our answer to this question is absolutely not. TRIMBOX doesn't have a function of decreasing the electrical energy consumption. TRIMBOX prevents the defects of the devices, thus controlling the failures in production and services; it provides a significant amount of saving on expenses and losses such as maintenance and repair, new device purchase and job loss. When viewed from this aspect, the economic contribution that it can provides to your company is huge.
In case of phase-phase is given to the network instead of phase-neutral, how does TRIMBOX react?
It activates the residual current device or fire protection relay in the mains. As for the industry, it opens the fuse, which it is connected to by trip coil. While doing this, it doesn't get damaged, the system neither, if there is no residual current device, fire protection relay or trip coil in the system, or if they are out of order, then it gets damaged itself and protects the system by opening the fuse.
Does TRIMBOX provide a solution against low voltage?
TRIMBOX doesn't respond to low voltage. Under voltages don't cause printed circuit-cards to be burnt. This is a misperceived situation. Low voltages can only cause engine burn in systems with engine. Phase protection relay should be used in order to prevent this. But phase protection relay can create an impact, since it switches off. TRIMBOX is needed again in order to get protected against these impacts.
Can high voltage damage TRIMBOX too?
TRIMBOX can cope with voltage impacts for many years. The failure of TRIMBOX can only come into question in extreme cases such as stroke of lightning or transformer explosion. But in those cases, short circuit occurs between phases or between phase-neutral, it blows the fuse and protects your devices and installation.
What is the life-span of TRIMBOX
TRIMBOX's guarantee period, which is determined by Ministry of Science, Industry and Technology is 2 years and its average bench life is 10 years. However the life cycle of your device may change according to the intensity of impacts, it will take.
Don't regulators or uninterruptible power supplies perform the same action?
There is found a variac system inside the regulators. This can be considered as a single-wound smart transformer. When the voltage is low, it can increase the voltage and when it is high, it can decrease it. But regulators can't prevent strong impacts such as lightning and transformer explosion and they may get damaged themselves. They don't have neither the chance to interfere the spikes, which are called 'Peak' and expressed by nanoseconds. Even if the uninterruptible power supply has a very developed structure, it is in need of protection too. You can protect these devices by TRIMBOX.
What is the reason for mounting one TRIMBOX for each machine in the factories?
In factories, beside the external factors such as lightning and transformer explosion, spikes caused by operating machines inside the plant create a big problem too. Since industrial machines create wide electromagnetic areas, their induction becomes big too. In turn they create huge voltage impacts during take-off starting and electrical switching. These impacts cause the printed circuit cards of the plant's machines to get damaged often. Thus, separate mounting should be made for each machine for industrial machines.
What are the damages of voltage impacts?
Despite there is no physical damage, data losses or unexplained computer lockups occur. It may be needed to re-start or re-establish the system. Abrasion: The life of electronic equipments gets shortened due to abrasion and exposure to overvoltage impacts, which continuously occurs at intervals. By the time, abrasions, which may cause possible failures and breakdowns occur. Damage *Electronic equipments of your devices may get damaged.* Significant financial harms may be experienced due to the failures in production and services. *Repair costs and buying new devices may cause an increase in the expenses. * Calibration of machines and devices may get damaged, manufacturing defects may occur. *There may be failure in communications when network, server or telephone exchange are damaged. *Data losses may occur due to the damages in the substructure of data processing. * Damages and failures may occur as a result of failure in robotic systems. *Damages and failures may occur in the medical electronic devices and life support units, which are used in the hospitals. * Problems in national size may be faced as a result of problems at strategic points such as chemical plants or power plants.
Can there be a counter upon the product? Which shows how many times it performed its duty
In this sense, base stations at places where there are many thunderbolts, use lightning conductors. Since Trimbox is a switch material, it takes care of protection only, not the numbers of thunderbolts.
Why are the products sold over the internet are much more cheaper and do they have guarantee?
Cheap products sold over internet are generally out of production and old products, some of them are second hand products, which are demounted from the export products. In both cases, their guarantee period is unfortunately over. Especially advanced guarantee, that is to say the right of change free of charge for once in a year is important for you, in cases such as lightning, since Trimbox protects you, even if it gets damaged itself.

GND SERIES

What are GNDSeries?
GNDSeries is generally a model of Trimbox trademark, it is characterized by preventing the damage of sensitive electronic devices and printed circuit cards by regulating the difference between neutral-ground. While it performs this duty, it prevents also deviations, which are evaluated as strays and generally occur due to the ground-line on the monitor screens (included projections).
Can we see the effects of GNDSeries obviously?
You can see the recovery in neutral-ground voltage in the preferred amount by multi-meter. You can also clearly see that ground-line-induced strays in your monitor or projection reflection are cleared following the product mounting.
We make additional grounding for medical devices because of the strays on their screens. Will this procedure be unnecessary when we use this product?
You won't absolutely have to make an additional grounding. If this is a problem caused by ground-line, GNDSeries will provide a solution to that 100%.
Is neutral-ground voltage not stabilized already by products such as power supply or regulator?
Definitely not. This problem is faced mostly in the systems, where power supply or regulator is used, due to the importance of its sensitivity.
We experience serious failures in weighbridges due to the ground, can it be a solution for that?
If you experience a problem due to neutral-ground voltage or noise in the ground-line, it will be a solution for that.
We can't make an installation in our laboratories because of neutral-ground problem , does this product solve our problem without new grounding?
These kind of problems may continue at places with new-grounding. You can solve your problem by choosing the suitable product model by GNDSeries.
Can GNDSeries products have also a duty against calibration and test measuring errors?
If these types of errors are resulted from various noises on the grounding, it will certainly help you to get clearer data.
Do unbalanced loadings have influence upon neutral-ground voltage? Which kind of solution can GNDSeries provide against this kind of problem?
It may be regarded as one of its effects. The greater the difference between powers, pulled through the R,S,T phases on your power line, the more the destruction of neutral-ground voltage stabilization. GNDSeries provides a solution regardless of the reason for increase in neutral-ground voltage.
If there is a metro route, etc. nearby the place, where we make grounding, does it cause an increase in the neutral-ground voltage? Is GNDSeries a solution for that?
It may be, DC residuals coming from these systems may cause neutral-ground voltage. GNDSeries provides a solution regardless of the reason for increase in neutral-ground voltage.
If there are power cables passing near our grounding cable, does it cause an increase in neutral-ground voltage? Can we limit this increase by GNDSeries?
It may be, the more distant our protective conductor is from the systems, which carry high voltage, the better it is. GNDSeries performs voltage drop due to the chosen model in cases of increases in neutral-ground voltage.


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