Privacy and Security Policy

All services provided in our store belong to Kolay Koli Inc., registered at Fethiye Organized Industrial Zone Sarı Cd. No: 4 Nilüfer/BURSA, and are operated by our company.

Our company may collect personal data for various purposes. Below is an explanation of how and in what manner the collected personal data is gathered and how it is protected.

Through membership or by filling out various forms and surveys on our store, members provide some personal information about themselves (such as full name, company information, phone number, address, or email addresses) which is collected by our store due to the nature of the business.

Our company may occasionally send campaign information, details about new products, and promotional offers to customers and members. Our members can make all kinds of choices about whether to receive such information at the time of membership registration. Later, after logging in, members can change these preferences from the account settings or unsubscribe via a link included in the notification message.

During the approval process carried out via our store or email, the personal information electronically submitted to our store by members will not be disclosed to third parties beyond the purposes and scope defined in the "User Agreement" made with our members.

To identify system-related problems and quickly resolve potential issues or disputes related to the provided service, our company records and uses members' IP addresses. IP addresses may also be used to generally identify users and collect extensive demographic information.

Outside the purposes and scope defined in the Membership Agreement, our company may also use the requested information directly or through its partners for direct marketing purposes. Personal information may also be used to contact the user if necessary. Information requested by our company or provided by the user or transaction data from our store may be used by our company and its partners, beyond the purposes and scope defined in the Membership Agreement, for various statistical evaluations, database creation, and market research without revealing the identity of our members.

Our company is committed to keeping confidential information strictly private and confidential, considering this as a duty of secrecy, and to taking all necessary measures and due care to ensure and maintain confidentiality, to prevent the full or partial disclosure, unauthorized use, or disclosure to a third party of confidential information.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our e-commerce sites. Your credit card information is never stored in our system.

When you enter the transaction process, there are two things to pay attention to in order to understand that you are on a secure site. One of these is a key or lock icon located at the bottom line of your browser. This indicates that you are on a secure internet page, and all your information is encrypted and protected. This information is used only in connection with the sales transaction process and according to the instructions you provide. The credit card information used during shopping is encrypted independently of our e-commerce sites using 128-bit SSL (Secure Sockets Layer) protocol and is sent to the relevant bank via Netahsilat (e-solution) – E-Collection Module for verification. If the card’s usability is confirmed, the shopping process continues. Since no card information can be viewed or recorded by us, this prevents third parties from obtaining this information under any circumstances.

The reliability of the payment/invoice/delivery address information for orders made online with a credit card is monitored by our company against Credit Card Fraud. Therefore, for customers placing their first order on our e-commerce sites, financial and address/phone information must be verified before the order can proceed to supply and delivery stages. To verify this information, if necessary, contact may be made with the credit card holder or the relevant bank.

Only you can access and change all the information you provide when registering. If you keep your login information secure, others cannot access or change your information. For this purpose, the membership process operates within a 128-bit SSL security area. This system is an internationally recognized encryption standard that is impossible to break.

Internet shopping sites with a help line or customer service and clearly stated address and phone information are increasingly preferred today. This way, you can get detailed information on all your questions and obtain more reliable information about the trustworthiness of the company providing the online shopping service.

Note: We recommend paying attention to whether the company’s full address and phone number are listed on internet shopping sites. Before shopping, note down all the phone/address details of the store from which you are buying. If you have doubts, confirm by phone before making a purchase. All our online shopping sites include full information about our company and its location.

EXCEPTIONAL CASES

In the limited cases specified below, our Company may disclose user information to third parties outside the scope of this "Privacy Policy." These situations, which are limited in number, include:

  1. To comply with obligations imposed by laws, decrees having the force of law, regulations, or other legal rules enacted by authorized legal authorities and currently in force;

  2. To fulfill and implement the requirements of the "Membership Agreement" and other contracts made between our Store and the users;

  3. Upon the lawful request of authorized administrative and judicial authorities for the purpose of conducting an official investigation or inquiry regarding the users;

  4. When it is necessary to disclose information in order to protect the rights or security of the users.

EMAIL SECURITY

When sending emails to our Store’s Customer Service regarding any of your orders, never include your credit card number or passwords. Information contained in emails can be viewed by third parties. Our Company cannot guarantee the security of the information transmitted through your emails under any circumstances.

BROWSER COOKIES

Our company can obtain information about users who visit our store and use our website by using a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. The technical communication file stores the status and preferences about the site, making the use of the Internet easier.

The technical communication file helps to obtain statistical information such as how many people visit the site, for what purpose a person visits the site, how many times they visit, and how long they stay on the site, as well as to dynamically produce advertisements and content on specially designed user pages. The technical communication file is not designed to take data from your main memory, email, or any other personal information. Most browsers are designed to accept technical communication files by default; however, users can change their settings to block cookies or to be notified when cookies are sent.

Our company may publish or send electronic mail to users or post on the site to change the provisions of this "Privacy Policy" at any time. If the provisions of the Privacy Policy change, they become effective on the date they are published.

For any questions or suggestions about our privacy policy, you can send an email to destek@kolikolay.com. You can reach our company at the contact information below.

Title: Trimbox Inc.
Address: Ovaakça Merkez Neighborhood, Istanbul Street No:577 Osmangazi / BURSA
Phone: 444 38 59
Email: info@trimbox.com.tr

GNDSeries
Neutral-Earth Regulator

The GNDSeries is a model of the Trimbox brand and its function is to regulate the potential difference between neutral and earth to avoid damaging sensitive electronic devices and electronic cards. It also prevents image disturbances on the screens of monitors (including projections), which are generally considered as interferences, caused by ground.